Effective Date: [14 April 2025]
At Vagant (operating via https://vagant.ae), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us.
1. Information We Collect
Personal Information:
We may collect the following personal data when you interact with our store:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via Stripe)
- Order history
Technical Information:
We also automatically collect certain data:
- IP address
- Browser type
- Device type
- Pages visited and time spent
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders or inquiries
- Improve our website and services
- Prevent fraud and secure transactions
- Comply with legal obligations
3. Payment Processing
We use Stripe to process payments securely. We do not store your full credit/debit card details on our servers. Stripe’s handling of your data is governed by their own Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
You can adjust your cookie settings in your browser.
5. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service providers (e.g., payment processors, shipping providers)
- Government or regulatory authorities if required by law
- Analytics and marketing tools (e.g., Google Analytics, Facebook Pixel)
6. Data Retention
We retain your personal data only as long as necessary:
- For order and customer service purposes
- To comply with legal and tax obligations
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your data
- Request deletion of your personal data
- Object to or restrict processing
To exercise these rights, please contact us at vagantdubai@gmail.com
8. International Transfers
As we operate in Dubai, UAE, your data may be processed in the UAE or in other countries. We take reasonable steps to ensure your data is protected.
9. Security
We implement strong security measures (SSL, encryption, access control) to protect your data, but no system is 100% secure.
10. Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Vagant
Email: vagantdubai@gmail.com
Website: https://vagant.ae